SATO M-84PRO Spécifications

PN 9001105 Rev. AM-84PROThermal Transfer PrinterOPERATOR MANUAL

Section 1: OverviewPage 1-6 PN 9001105 Rev. A SATO M-84PROPHYSICAL SPECIFICATION M-84PRO All ModelsPHYSICALWide 10.4 in. (265 mm)Deep 17.1 in. (435 mm

Section 1: OverviewSATO M-84PRO PN 9001105 Rev. A Page 1-7OPTIONAL ACCESSORIESAll specifications subject to change without notice.ACCESSORIES AND OPTI

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SATO M-84PRO PN 9001105 Rev. A Page 2-1SECTION 2. INSTALLATIONINTRODUCTIONThis section of the manual has been written to help you install the SATO M-8

Section 2. InstallationPage 2-2 PN 9001105 Rev. A SATO M-84PROUNPACKING AND PARTS IDENTIFICATIONConsider the following when unpacking the printer:• Th

Section 2. InstallationSATO M-84PRO PN 9001105 Rev. A Page 2-3Verify that you have the following materials when unpacking:•Printer• Power Cord and Ext

Section 2. InstallationPage 2-4 PN 9001105 Rev. A SATO M-84PRODIP SwitchCoverLCDDisplayPower SwitchRibbon RewindSpindleRibbon SupplySpindleSide Access

Section 2. InstallationSATO M-84PRO PN 9001105 Rev. A Page 2-5LOADING LABELS AND TAGS1. Open the Top Access Door by swinging it up and to the left. Op

Section 2. InstallationPage 2-6 PN 9001105 Rev. A SATO M-84PRO5. If using roll labels (or tags), load the roll onto the Label Supply Spindle so that t

Section 2. InstallationSATO M-84PRO PN 9001105 Rev. A Page 2-711. Adjust the outside Label Edge Guide until it touches the outside edge of the label a

Be sure to ask your SATO representatives about our maintenance contracts to ensure peace of mind during your usage of SATO products.For SATO office lo

Section 2. InstallationPage 2-8 PN 9001105 Rev. A SATO M-84PROLOADING THE RIBBON1. Open the Top Access Door by swinging it up and to the left and the

Section 2. InstallationSATO M-84PRO PN 9001105 Rev. A Page 2-98. If the labels or tags are already loaded, close the Print Head Assembly by pushing do

Section 2. InstallationPage 2-10 PN 9001105 Rev. A SATO M-84PROOPERATOR PANELThe M-84PRO Operator Panel consists of five LED indicators, two momentary

Section 2. InstallationSATO M-84PRO PN 9001105 Rev. A Page 2-11ON LINE LED, illuminated when printer is ready to receive data. Toggled on/off with LIN

Section 2. InstallationPage 2-12 PN 9001105 Rev. A SATO M-84PROREAR PANELAC INPUT Input 115VAC, 50/60 Hz connector. Use cable provided.AC FUSE Input p

Section 2. InstallationSATO M-84PRO PN 9001105 Rev. A Page 2-13SENSORSThe M-84PRO printers contain three sensing units; a Ribbon End motion sensor, a

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SATO M-84PRO PN 9001105 Rev. A Page 3-1SECTION 3. CONFIGURATIONPRINTER DIP SWITCH CONFIGURATIONDIP SWITCH PANELSThere are two DIP switches (DSW2 and D

Section 3. ConfigurationPage 3-2 PN 9001105 Rev. A SATO M-84PROStop Bit Selection (DSW1-4). Selects the number of stop bits to end each byte transmis

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-3Sensor Type Selection (DSW2-2). Selects between the use of a label gap or a reflective

SATO M-84PRO PN 9001105 Rev. A iTABLE OF CONTENTSSection 1. Printer OverviewIntroduction...

Section 3. ConfigurationPage 3-4 PN 9001105 Rev. A SATO M-84PROFirmware Download (DSW2-6). Places the printer in the Firmware Download mode for downl

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-5Label Sensor Selection (DSW3-3). Enables or disables the Label Sensor. If the Sensor i

Section 3. ConfigurationPage 3-6 PN 9001105 Rev. A SATO M-84PROExternal Signal Type Selection (DSW3-6, DSW3-7). Both the polarity and signal type (lev

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-7DEFAULT SETTINGSSWITCH SELECTIONSAll switches are placed in the Off default position fo

Section 3. ConfigurationPage 3-8 PN 9001105 Rev. A SATO M-84PROPOTENTIOMETER ADJUSTMENTSPITCHAfter the pitch has been set with the LCD Control Panel,

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-9DISPLAYThis potentiometer is used to adjust the contrast of the LCD display for optimum

Section 3. ConfigurationPage 3-10 PN 9001105 Rev. A SATO M-84PROLCD PANEL PRINTER CONFIGURATIONThe LCD Panel is used by the operator in conjunction wi

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-11OFFLINE 000000Press the LINE key once. When the display changes to OFFLINE, press the

Section 3. ConfigurationPage 3-12 PN 9001105 Rev. A SATO M-84PROPITCH OFFSET+ 00mmThe label Pitch is the distance from the leading edge (the edge that

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-13ADVANCED MODEAn Advanced Mode is provided to make adjustments that require only occasi

Table of Contentsii PN 9001105 Rev. A SATO M-84PROSection 6. Interface SpecificationsIntroduction...

Section 3. ConfigurationPage 3-14 PN 9001105 Rev. A SATO M-84PROPRINT OFFSETV:+0000 H:+0000Vertical Offset is the distance down from the leading edge

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-15CALENDAR 00/00/00 00:001. Year - The first display shown will have the cursor over the

Section 3. ConfigurationPage 3-16 PN 9001105 Rev. A SATO M-84PROCARD MODEThe Card Mode allows the operator to manage the Expanded Memory (PCMCIA Card

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-17TRUETYPE FONTCOPYCOMPLETED 4. Once the copy process is completed, press the FEED key t

Section 3. ConfigurationPage 3-18 PN 9001105 Rev. A SATO M-84PROCARD->MEMORYCOPY COPYING3. Press the FEED key to accept the selection. If Yes was s

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-19CARD->MEMORYCOPY COPYING 3. Press the FEED key to accept the selection. If Yes was

Section 3. ConfigurationPage 3-20 PN 9001105 Rev. A SATO M-84PROSERVICE MODEThe Service Mode allows the operator to set up the basic operation paramet

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-21GAP [X.XXV]INPUT [X.XV] GAP - When setting the “gap” threshold, the voltage shown on t

Section 3. ConfigurationPage 3-22 PN 9001105 Rev. A SATO M-84PROEYE [X.XXV] INPUT [X.XV] EYE - When setting the “eye” threshold, the voltage must be m

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-23REPRINT W/FEEDYES NOThis selection specifies whether or not the printer will print the

SATO M-84PRO PN 9001105 Rev. A Page 1-1SECTION 1.PRINTER OVERVIEWINTRODUCTIONThe SATO M-84PRO Thermal Transfer Printers are complete, high-performance

Section 3. ConfigurationPage 3-24 PN 9001105 Rev. A SATO M-84PROSELECT LANGUAGEENGLISHThis selection allows the user to select the character set used

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-25COUNTERS MODEThe Counters Mode is provided to allow the user to access the internal pr

Section 3. ConfigurationPage 3-26 PN 9001105 Rev. A SATO M-84PRODEFAULT SETTING MODEOccassionally it is desirable to reset all printer configuration s

Section 3. ConfigurationSATO M-84PRO PN 9001105 Rev. A Page 3-27CLEAR NON-STANDARD PROTOCOLThe standard protocol codes used by the printer can be modi

Section 3. ConfigurationPage 3-28 PN 9001105 Rev. A SATO M-84PROHEX DUMP MODEIn addition to the Test Print Labels, the printer can print the contents

SATO M-84PRO PN 9001105 Rev. A Page 4-1SECTION 4. CLEANING AND MAINTENANCEINTRODUCTIONThe following information is presented in this section:• Adjusti

Section 4. Cleaning and MaintenancePage 4-2 PN 9001105 Rev. A SATO M-84PRONOTE: The PRINT potentiometer adjustment will affect the darkness in all of

Section 4. Cleaning and MaintenanceSATO M-84PRO PN 9001105 Rev. A Page 4-39. The head should be cleaned at least every time the ribbon is changed and

Section 4. Cleaning and MaintenancePage 4-4 PN 9001105 Rev. A SATO M-84PRO3. Open the Print Head by pushing the Head Latch toward the rear of the prin

Section 4. Cleaning and MaintenanceSATO M-84PRO PN 9001105 Rev. A Page 4-57. Disconnect the signal and power cables from the print head connectors and

Section 1: OverviewPage 1-2 PN 9001105 Rev. A SATO M-84PROGENERAL PRINTER SPECIFICATIONSSPECIFICATION M-84PRO-2 M-84PRO-3 M-84PRO-6PRINTMethod Direct

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SATO M-84PRO PN 9001105 Rev. A Page 5-1SECTION 5. TROUBLESHOOTINGThis section has been devised to help you if you are unable to produce output on the

Section 5. TroubleshootingPage 5-2 PN 9001105 Rev. A SATO M-84PRO6. When you send the print job to the printer and it does not respond, and there is n

Section 5. TroubleshootingSATO M-84PRO PN 9001105 Rev. A Page 5-34. Check for obvious errors in the data stream. Is the data properly framed with the

Section 5. TroubleshootingPage 5-4 PN 9001105 Rev. A SATO M-84PRO• There is a problem with the network connection or cabling.• There is a queue setup

Section 5. TroubleshootingSATO M-84PRO PN 9001105 Rev. A Page 5-52. Check the individual protocol troubleshooting sections provided with the Ethernet

Section 5. TroubleshootingPage 5-6 PN 9001105 Rev. A SATO M-84PROERROR SIGNALSThe LCD Display, Front Panel LED Indicators and Buzzer provide a visual/

SATO M-84PRO PN 9001105 Rev. A Page 6-1SECTION 6.INTERFACE SPECIFICATIONSINTRODUCTIONThe M-84PRO printer utilize a Plug-In Interface Module for maximu

Section 6. TroubleshootingPage 6-2 PN 9001105 Rev. A SATO M-84PROWARNING: Never connect or disconnect interface cables (or use a switch box) with powe

Section 6. TroubleshootingSATO M-84PRO PN 9001105 Rev. A Page 6-3The receiving buffer will not be able to receive more data again until a “Buffer Avai

Section 1: OverviewSATO M-84PRO PN 9001105 Rev. A Page 1-3SPECIFICATION M-84PRO All ModelsCONTROLS AND INDICATORSPower Green LEDOn-Line Green LEDLabel

Section 6. TroubleshootingPage 6-4 PN 9001105 Rev. A SATO M-84PROELECTRICAL SPECIFICATIONSPrinter Connector AMP 57-40360 (DDK) or equivalentCable Con

Section 6. TroubleshootingSATO M-84PRO PN 9001105 Rev. A Page 6-5RS232 SERIAL INTERFACEThe High Speed Serial Interface is a Plug-In Interface Module t

Section 6. TroubleshootingPage 6-6 PN 9001105 Rev. A SATO M-84PROPIN ASSIGNMENTS

Section 6. TroubleshootingSATO M-84PRO PN 9001105 Rev. A Page 6-7CABLE REQUIREMENTSREADY/BUSY FLOW CONTROLReady/Busy is the hardware flow control meth

Section 6. TroubleshootingPage 6-8 PN 9001105 Rev. A SATO M-84PRONOTE: All characters are in ASCII.UNIVERSAL SERIAL BUS (USB) INTERFACEThe Universal S

Section 6. TroubleshootingSATO M-84PRO PN 9001105 Rev. A Page 6-9ENQUIRE/ACK/NAKIn the Bi-Com 4 mode, the host transmits an ENQ (05 hexadecimal) to th

Section 6. TroubleshootingPage 6-10 PN 9001105 Rev. A SATO M-84PROPRINT STOP (DLE)If a DLE (10 hexadecimal) is received by the printer, the print proc

SATO M-84PRO PN 9001105 Rev. A Page 7-1SECTION 7.OPTIONAL ACCESSORIESThis section contains instructions for using the following features:• PCMCIA Memo

Section 7. Optional AccessoriesPage 7-2 PN 9001105 Rev. A SATO M-84PROPLUG-IN INTERFACE MODULESThe Series “e” and PRO printers have user changable Plu

Section 7. Optional AccessoriesSATO M-84PRO PN 9001105 Rev. A Page 7-3CUTTERThe label cutter consists of an internal mechanism that will cut labels or

Section 1: OverviewPage 1-4 PN 9001105 Rev. A SATO M-84PROCHARACTER FONTSSPECIFICATION M-84PRO-2 M-84PRO-3 M-84PRO-6MATRIX FONTSU Font 5 dots W x 9 do

Section 7. Optional AccessoriesPage 7-4 PN 9001105 Rev. A SATO M-84PROLABEL DISPENSE OPTIONThe M-84PRO Label Dispense Option is an external mechanism

Section 7. Optional AccessoriesSATO M-84PRO PN 9001105 Rev. A Page 7-5LABEL REWINDERThe rewinder is an external unit that allows for labels and tags t

Section 7. Optional AccessoriesPage 7-6 PN 9001105 Rev. A SATO M-84PROREAL TIME CLOCKThe Real Time ClockOption allows the date and time to be maintain

Section 1: OverviewSATO M-84PRO PN 9001105 Rev. A Page 1-5BAR CODESBAR CODE M-84PRO All ModelsSYMBOLOGIESLinear Bar Codes Bookland (UPC/EAN Supplement